Terms and Conditions for ShineLuis

Effective Date: January 4, 2025

Welcome to ShineLuis! We are pleased to offer a wide selection of high-quality products through our online store at https://shineluis.com. These Terms and Conditions (“Terms”) govern your use of our website, as well as your purchase of products from ShineLuis. By accessing or using the website, or making a purchase from us, you agree to comply with these Terms. Please read them carefully before using our services.

1. General Terms

By using this website or making a purchase from ShineLuis, you acknowledge that you have read, understood, and agreed to be bound by these Terms and any applicable laws or regulations. If you do not agree with these Terms, you must refrain from using our website or making any purchases.

2. Company Information

ShineLuis is a company registered in the United States with the following contact details:

For any inquiries, please feel free to contact us via email or phone.

3. Product Information

We strive to ensure that all product descriptions, images, and prices on our website are accurate. However, we cannot guarantee that the information displayed is 100% accurate due to possible discrepancies such as typographical errors, incorrect pricing, or outdated stock information. In the event of any inconsistencies, we reserve the right to correct errors and update product details as necessary. We may also discontinue or withdraw products at any time.

4. Ordering and Acceptance of Orders

By placing an order on our website, you are making an offer to purchase products from ShineLuis under the terms and conditions outlined in this agreement. All orders are subject to our acceptance, and we reserve the right to refuse or cancel any order at our discretion. An order will only be considered accepted once we have processed and shipped the items to the address provided.

5. Pricing and Payment

All prices on our website are listed in U.S. dollars (USD) and are subject to change without prior notice. We make every effort to ensure that the prices displayed are accurate, but occasionally there may be errors. In the event of a pricing error, we will contact you to confirm the correct price before processing the order.

We accept the following payment methods:

  • Credit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Google Pay
  • Apple Pay

Payment will be processed upon placing the order, and your credit card or payment account will be charged immediately.

6. Shipping and Delivery

We strive to process and ship all orders promptly, usually within 1-2 business days from the time the order is placed. Shipping times will depend on your location, the shipping method selected at checkout, and the carrier’s delivery schedules.

  • Standard Shipping: Delivery time usually takes between 3-7 business days.
  • Expedited Shipping: Delivery time usually takes between 1-3 business days.
  • International Shipping: Available to select countries. Additional customs duties or taxes may apply.

Shipping fees will be calculated at checkout based on the destination and shipping method chosen. Once your order is shipped, you will receive a tracking number to monitor your shipment.

Please note that ShineLuis is not responsible for delays caused by third-party carriers, including during peak seasons or due to unforeseen circumstances such as natural disasters.

7. Sales Tax

Sales tax will be applied to orders based on your shipping address. The appropriate tax amount will be calculated and displayed during the checkout process. If you are tax-exempt, please contact us with your tax-exempt certificate prior to placing your order.

8. Returns and Refunds

If you are not satisfied with your purchase, we offer a 30-day return policy from the date of receipt, subject to the following conditions:

  • The product must be unused and in its original packaging.
  • A proof of purchase is required (order number, receipt, etc.).
  • Certain items, such as personalized or custom-made products, may not be eligible for return.

If the return is due to our error or a defective product, ShineLuis will cover the return shipping costs. For all other returns, the customer is responsible for the return shipping fees.

Refunds will be processed to the original payment method once the return has been received and inspected. Please allow up to 10 business days for the refund to be processed.

For more details, refer to our Return Policy here.

9. Customer Responsibilities

You agree to provide accurate and up-to-date information when placing an order, including your shipping address, email address, and payment details. You are responsible for maintaining the confidentiality of your account credentials and ensuring that your account is secure. If you believe your account has been compromised, please contact us immediately.

10. Limitation of Liability

ShineLuis is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our liability is limited to the amount you paid for the product(s) in question. This includes but is not limited to damages related to lost profits, data loss, or business interruption.

11. Privacy and Data Protection

At ShineLuis, your privacy is important to us. Please review our Privacy Policy here to understand how we collect, use, and protect your personal information.

12. Prohibited Uses

You agree to use this website only for lawful purposes. You are prohibited from using this website:

  • For any fraudulent activity or unlawful conduct
  • To transmit harmful or illegal content (such as viruses, malware, or data mining)
  • To interfere with or disrupt the operation of our website or services

ShineLuis reserves the right to suspend or terminate your access to the website if you violate these prohibited uses.

13. Modification of Terms

ShineLuis reserves the right to modify or update these Terms and Conditions at any time. Any changes will be effective immediately upon posting on this page, and we encourage you to review this page periodically to stay informed about our policies. Your continued use of our website after any changes indicates your acceptance of the modified Terms.

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Maryland, United States. Any legal action or proceeding related to these Terms shall be exclusively brought in the appropriate courts located in Maryland.

15. Contact Us

If you have any questions about these Terms and Conditions, please contact us at: