Privacy Policy for ShineLuis

Effective Date: January 4, 2025

At ShineLuis, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect from you, how we use and protect it, and the choices you have regarding your personal information when using our website at https://shineluis.com. By using our website and services, you consent to the collection and use of your information as described in this policy.

1. Information We Collect

We collect both personal and non-personal information when you interact with our website, including:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, billing address, shipping address, payment information, and any other information you provide when making a purchase, registering for an account, or contacting us.

  • Non-Personal Information: This includes information that does not identify you personally, such as your IP address, browser type, operating system, referral source, page views, and browsing behavior on our site. We may collect this information through cookies and other tracking technologies.

2. How We Use Your Information

We use the information we collect for several purposes, including but not limited to:

  • To Process Orders: We use your personal information to process your orders, deliver products, and provide customer support.

  • To Improve Our Services: We use your information to analyze website traffic, track customer preferences, and improve our products, services, and user experience.

  • To Communicate with You: We may use your email address or phone number to send you updates about your orders, promotional offers, and other relevant information about ShineLuis. You can opt out of receiving marketing emails at any time by following the unsubscribe instructions in the email or contacting us directly.

  • To Prevent Fraud and Security Risks: We may use your information to detect and prevent fraudulent transactions and to protect the security and integrity of our website.

3. Sharing Your Information

We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party companies that help us process payments, fulfill orders, deliver products, or provide other services necessary for the operation of our website. These service providers are contractually obligated to protect your information and use it only for the purpose for which it was shared.

  • Legal Compliance: We may disclose your personal information if required by law or if we believe such action is necessary to comply with legal processes, such as a subpoena, court order, or government inquiry.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring company. We will notify you of any such transfer in accordance with applicable laws.

4. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or destruction. This includes implementing physical, electronic, and managerial procedures to safeguard and secure the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

5. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your user experience. Cookies are small text files that are stored on your device when you visit our website. These cookies allow us to remember your preferences, track your browsing activity, and improve the functionality of our site.

You can control the use of cookies through your browser settings. However, if you disable cookies, some parts of our website may not function as intended.

We may also use third-party services, such as Google Analytics, to analyze website traffic and usage. These services may use cookies to track and analyze your behavior on our site. For more information on how Google Analytics collects and processes data, you can review Google’s privacy policy.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request corrections to any inaccuracies in your personal information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain legal exceptions.
  • Opt-out of Marketing Communications: You can opt-out of receiving marketing emails from us at any time by clicking the “unsubscribe” link in the email or by contacting us directly.
  • Data Portability: In certain circumstances, you may request a copy of your personal information in a structured, commonly used format.

If you wish to exercise any of these rights or have questions about how we handle your personal data, please contact us at info@shineluis.com.

7. Third-Party Links

Our website may contain links to third-party websites, products, or services that are not operated by us. We are not responsible for the content, privacy practices, or policies of these third-party websites. We encourage you to review the privacy policies of any third-party sites before providing them with any personal information.

8. Children’s Privacy

ShineLuis does not knowingly collect or solicit personal information from anyone under the age of 13. If we learn that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete that information as soon as possible. If you believe we have collected information from a child under 13, please contact us immediately.

9. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes to this policy indicates your acceptance of the updated terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: