Sale Policy for ShineLuis

Effective Date: January 4, 2025

At ShineLuis, we are committed to offering great products at affordable prices. Our Sale Policy outlines the terms and conditions that apply to purchases made during promotional events, sales, or discounted offers on our website https://shineluis.com. By participating in any sale or promotion, you agree to comply with the following terms. Please review this policy carefully.

1. Sales and Promotions

From time to time, ShineLuis offers various sales and promotional events, including but not limited to:

  • Seasonal Sales: Discounts offered during specific times of the year, such as Black Friday, Cyber Monday, or holiday sales.
  • Clearance Sales: Items that are being discontinued or offered at a reduced price.
  • Flash Sales: Limited-time sales that offer discounts on specific products.
  • Discount Codes: Coupons or promo codes that provide a specific percentage off or a fixed amount of a purchase.

Sales and promotions are subject to specific terms and conditions, which may vary based on the promotion. These conditions will be clearly communicated on the product page or during the checkout process.

2. Discount Eligibility

Discounts, including those from sales and promotions, are typically applied under the following conditions:

  • Discount Codes: To use a discount code, you must enter the code during the checkout process before completing your order. Discounts are not applied retroactively.
  • Minimum Purchase Requirements: Some promotions may require a minimum purchase amount to be eligible for a discount. The terms of the promotion will specify the required minimum, if applicable.
  • Exclusions: Certain products may be excluded from promotions or discounts. These exclusions will be clearly indicated on the sale page or at checkout.
  • Stacking Discounts: In most cases, only one discount or promotional offer can be applied per order. If multiple offers are available, the customer will typically be required to choose the most beneficial offer.

3. Price Adjustments

In the event that a product you purchased is subsequently marked down or goes on sale within a specific period after your purchase, ShineLuis does not offer price adjustments or refunds for the difference. We recommend keeping an eye on the website for upcoming sales before making a purchase.

4. Final Sale Items

Items marked as Final Sale are not eligible for returns, exchanges, or refunds. These items are typically deeply discounted or clearance items that are non-returnable. The details of these sales will be clearly communicated on the product page, and no exceptions will be made.

5. Limited Availability

Sale items, including those offered during flash sales or seasonal promotions, are subject to limited availability and may sell out quickly. Once a sale item is out of stock, it may no longer be available for purchase at the discounted price.

  • Backorders: If an item is out of stock during a sale, we will notify you if the item becomes available again, but we cannot guarantee that it will be offered at the same sale price.
  • Limited Quantities: Some promotions are based on stock levels, and we may limit the quantity of sale items you can purchase.

6. Shipping and Handling During Sales

Sales and promotions do not include free shipping unless explicitly stated. Shipping and handling fees are applicable to all orders, including those made during sales, unless otherwise indicated. If a sale or promotion offers free shipping, this will be clearly stated during checkout.

Please note that during high-demand sale periods, such as holiday or flash sales, there may be delays in shipping. We recommend allowing additional time for processing orders during these times.

7. Returns and Refunds on Sale Items

  • Sale Items: Products purchased during a sale or promotional event are eligible for our standard 30-day return policy as long as the item is unused, undamaged, and returned in its original packaging. Sale items must meet the same conditions as regular-priced items for returns.
  • Discounted Items: Returns for sale items will be processed as a refund to the original payment method, minus any shipping costs, unless the return is due to an error or defective product.

Please note: Any items marked as Final Sale cannot be returned, exchanged, or refunded.

8. Order Cancellations During Sales

Once an order is placed during a sale or promotional event, it is processed immediately to ensure timely delivery. As a result, cancellations may not be possible after an order has been submitted. If you wish to cancel an order, please contact our customer support team as soon as possible at info@shineluis.com. However, we cannot guarantee that cancellations will be processed before the order is shipped.

9. Limitation of Liability

ShineLuis is not liable for any indirect or consequential damages arising from the use of any sale or promotion. We make no warranties about the availability of discounted items, and we reserve the right to cancel or modify promotions at any time.

Sale Terms may change: ShineLuis reserves the right to modify, extend, or discontinue any sale or promotion without prior notice. Any changes to a promotion will be communicated on the website, and the modified terms will apply to all future purchases.

10. Contact Us

If you have any questions or concerns regarding our sale policy, please feel free to contact us: